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Ordering & Payments

The Luxury Bed Co. try to make this process as stress-free and soothing as one of our beds.

So, to make sure your order is safe and secure, we use a protected online payment system. Our system meets the banking industries PCI DSS compliance requirements, guaranteeing peace of mind.

Please ensure you are honest with us too by providing the exact billing address and telephone number associated to the card you choose to pay with. This accuracy helps speed up the whole process.

Security reasoning means that we will not accept cash on delivery (COD), company cheque, personal cheque or postal orders. Should you need to query this, please contact a member of our customer service team.

Further security measures are in place by using PayPal as our payment gateway. This means we don’t store any credit or debit card details on our website, as they’re on the PayPal servers. Again, allowing you to rest assured.

The Luxury Bed Co. understand that many of you are dubious and uncertain about placing orders online, and rightly so. However, we’d like to remind and reassure all customers that any information you provide will remain safe and secure, only being used to process an order or payment.